Guideline for a Manual Directory Service Request

The following illustrations show how the user can retrieve a certificate through a webpage of the EBCA service directory.

After successfully retrieving the desired certificate, the user can save the certificate and use it for enciphered email exchange using S/MIME standards.

These instructions are available to download

Before you start

Go to the webpage of the directory service: https://dir.ebca.de/?lang=en_UK

Identify the email address of the recipient.

Step-by-step guide for retrieving a certificate using the web interface

If you are having trouble retrieving a certificate, please visit the FAQ website: https://www.ebca.de/en/faq/.

The provider of your standard email client will demonstrate how to install and realize enciphered communication in your email client. The following guidelines are made available by selected service providers:

Microsoft Office Outlook 2013:
http://office.microsoft.com/en-gb/outlook-help/encrypt-email-messages-HA102748945.aspx?CTT=1

Microsoft Office Outlook Mac 2011:
http://office.microsoft.com/en-gb/mac-outlook-help/send-a-digitally-signed-or-encrypted-message-HA102928381.aspx?CTT=1

Apple Mail (Mavericks):
http://support.apple.com/kb/PH14941?viewlocale=en_US

Thunderbird:
http://kb.mozillazine.org/LDAP_access_via_Address_Book or
http://kb.mozillazine.org/Message_security#Sending_mail  

Microsoft Office Outlook 2010:
http://office.microsoft.com/en-gb/outlook-help/encrypt-email-messages-HP010355559.aspx?CTT=1

Microsoft Windows Mail (Windows Vista):
http://windows.microsoft.com/en-us/windows-vista/using-digital-ids-to-sign-or-encrypt-windows-mail-messages

Microsoft Office Outlook 2007:
http://office.microsoft.com/en-gb/outlook-help/encrypt-e-mail-messages-HP001230536.aspx?CTT=1

Microsoft Office Outlook 2003:
http://office.microsoft.com/en-gb/outlook-help/encrypt-messages-HP006369952.aspx?CTT=1