Guideline for a Manual Directory Service Request

The following illustrations show how the user can retrieve a certificate through a webpage of the EBCA service directory.

After successfully retrieving the desired certificate, the user can save the certificate and use it for enciphered email exchange using S/MIME standards.

These instructions are available to download

Before you start

Go to the webpage of the directory service:

Identify the email address of the recipient.

Step-by-step guide for retrieving a certificate using the web interface

If you are having trouble retrieving a certificate, please visit the FAQ website:

The provider of your standard email client will demonstrate how to install and realize enciphered communication in your email client. The following guidelines are made available by selected service providers:

Microsoft Office Outlook 2013:

Microsoft Office Outlook Mac 2011:

Apple Mail (Mavericks):

Thunderbird: or  

Microsoft Office Outlook 2010:

Microsoft Windows Mail (Windows Vista):

Microsoft Office Outlook 2007:

Microsoft Office Outlook 2003: